Frequently Asked Questions
1. Why choose LED light ? Not halogen or HID?
In comparison to Halogen and HID, LED light has the following advantages:
1.Small & light: LED chips are encapsulated in Epoxy resin. Small size allow manipulation for various shapes.
2.Low energy comsumption, more light less power.
3.Longer life span: Under normal condition, Halogen’s life time is around 1,000 hours; HID life time around 2,000 hours;
While LED life time can reach at least 30,000 hours.
4.Environment friendly: No mercury is included. Easy for recycle.
5.Firm & durable: Encapsulated in Epoxy resin for good protection.
We hope this never happens to you, and this is why we use high quality material and LED chips and test many times before sending out the goods carefully. As we sell a wide variety of products the warranties and conditions differ from product to product, we will trty to make sure that you know what is for you purchased.
We promise to work hard on your behalf to ensure a replacement can be sent to you ASAP.
Please note – However, we have the greatest confidence in all the products we produce, no one can warranty a product used in competition conditions, and we always recommend carrying a spare in that case!
5. Return Process
We hope that every part or accessory you buy from us is exactly what you expected and you never have to worry about returns. But, since it is not a perfect world you may have to consider sending something back and here is our policy in that event. In all instances Returned Goods must be in their original undamaged packaging, unused,clean and in original condition or a re-packaging surcharge will be charged before finalising your purchase check to make sure that the product is what you want – for the majority of items there will be a picture and a description. Carefully review the list of cars a part fits, or any exclusions to ensure that it is right for your vehicle
If you are at all unsure please feel free to call us or e-mail us to check to avoid any disappointment. Remember we will in good faith, despatch what you ask us to and the confirmation e-mail you receive and the paperwork we will enclose will all confirm exactly what that was.When receiving your order please be sure to carefully unpack & check contents of your delivery ASAP, and make sure you don't damage the packaging in the process. Ensure you have received what you expected, the earlier you find an error the quicker we can rectify it for you. Don't wait until the weekend when you are planning to leave on a trip to find the item is the wrong item,colour, or the hardwares.